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Leaders need to consider all stakeholders (employe Leaders need to consider all stakeholders (employees, owners, and customers) when making decisions. Favouring one over the other disrupts the balance and will lead to long term dissatisfaction among one or more groups. ​ ​When confronted with a decision, ask "what will the impact be to employees, owners and customers".
When an employee is hired, strive to find someone When an employee is hired, strive to find someone stronger than the person they replace. ​ ​A mistake many managers make, is to pay recruitment firms to find the perfect candidate, then fail to invest in the new hires orientation and training. A great candidate will fail without direction, support and a comprehensive transition plan that supports their first three months on the job.
The impact of covid-19 is far reaching. It's no l The impact of covid-19 is far reaching. It's no longer business as usual and senior leaders need to be flexing their ability to Lead with Vision. ​ ​Leading with Vision requires looking out 2-3 years and anticipating changing market conditions and creating strategies and goals to address them. Future uncertainty may require several contigency plans - don't rely on just one. ​ ​Many leaders are waiting for things to return to normal - instead of embracing and anticipating the new normal and adapting accordingly. While managing the current crisis, leaders need to carve out time to anticipate what the future holds so they can begin implementing plans WHILE putting out the covid fire.
Uncertainty undermines employee engagement - it's Uncertainty undermines employee engagement - it's both distracting and debilitating. It quickly leads to feelings of being overwhelmed and shuts down productivity. ​ ​In uncertain covid times, it's natural to be concerned about things outside our control but it undermines our ability to remain present in the moment (where we need to be to get things done). Being present increases performance and results, which over time expands what we CONTROL and INFLUENCE as our personal credibility is enhanced. ​ ​Leaders and team members should check themselves regularly. "Am I worrying about an uncertain future when I should be focused on today's tasks and goals"?
Leading in covid times will test the change manage Leading in covid times will test the change management skills of the most experienced leaders. Change is never easy and is further complicated because team members process change differently. ​ ​This past February your team may have been engaged and performing at a high level. Today the reality is different. Uncertainty? Confusion? Stress? Anxiety? Or a tangled mess of many negative emotions? Many teams and workplaces are experiencing unprecedented turmoil. ​ ​Leaders need to be listening, acknowledging and responding with the goal to move the team towards ACCEPTANCE and PROBLEM SOLVING. Acceptance doesn't mean agreement, nor does it mean additional change can be avoided. In fact, change will be come the new normal - at least until a vaccine is discovered. ​ ​Work towards helping team members accept that for the next 12 months things will be less certain. Reassure them that you will all get through it together. Encourage ongoing discussion and build new routines that require team members to check in more frequently. Daily 5-10 minute huddles are a great tool (in-person or virtual). It will keep the leader informed of new concerns and team members will have an ongoing outlet to express themselves. The key is frequency and consistency.
Tough week? ​ ​Leading in covid times is chall Tough week? ​ ​Leading in covid times is challening organizations, teams and leaders like never before.  You don't have to go it alone.   ​ We guarantee results.  Contact us, you have nothing to lose.
Leadership is about character.  Character is a co Leadership is about character.  Character is a combination of intent (your motives) and your integrity (honesty).  Character is fundamental to building and maintaining trust.  When your character is compromised, trust plummets and can be difficult to regain.   ​ Your character can be compromised when you acquiesce to please others (who lack integrity or have shady motives) .  It's particularly challenging when your Manager or other Senior Leaders are the ones you need to please.    ​ ​​Of course, there are some lines that can never be crossed; cheating, lying; fraud, theft, falsifying records, harassment, discrimination, bullying or any crime - just to name a few.  Better to walk away and find another job should this happen.   ​ ​​There are also shades of gray - where your character may clash with others but there are multiple paths forward. ​ Regardless of the situation, never compromise your character WITHOUT expressing yourself - or there will be regrets accompanied by that sinking feeling you let yourself down.  You may be unable to influence the outcome, but at least your character is in tact.   ​ ​Be the one that helps others see and experience a better way.  You might even be surprised if others support your position.
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