A key responsibility of leaders is to develop a high performing team. Studies show that high performing and engaged employees produce up to 80% more than their peers.
Leaders need to assess their talent in structured ways and develop specific strategies for the team and individuals.
A critical mistake is the failure to create a culture that nurtures and rewards top performance. I have noticed many leaders spend 80% of their people time on their least productive team members. The low performers are energy vampires which leaves little time and attention for top performers that need feedback and encouragement too.
If an employee is trying their best, continue working with them but do not lose sight that they need to perform at an acceptable level in a reasonable period. How long are you willing to invest if there is little to no improvement after a concerted effort? Unproductive employees (those that do not achieve their performance goals OR hold back others from achieving theirs) need to be moved off the team. I call this sharing them with the competition.
Begin by asking “what could be different if I had more running my business”. My guess is a great deal would be different for you as the leader, the team, your organization and most important your customers.